Modem Sync

The first thing that you have to check once the Internet connection had lost are your modem lights. These modem lights will determine the exact issue. Now you have to know what "sync" means. The word "sync" is used to describe a steady light on your modem. Just like what you see in the image below.

Checking the modem lights should be done by order. You should follow this order.
  • Power Lights
  • Ethernet Light
  • DSL Light or Ready Light (for Westell Modem)
  • Internet Light
  • Activity Light
If you're using an old 2 modem (Model 1800). You should follow this order
  • Power
  • Broadband Link
  • Local Network
I will discuss how to troubleshoot each lights in my next post!

No comments: