POWER LIGHT


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IF THE POWER LIGHT IS OFF
1.Check If you have an active Power Outlet
2.Check for the DSL POWER ADAPTER
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2.a. Check if the Power Adapter is connected Firmly to the port of the modem.
(unplug/replug)Photobucket

2.b. Check if the Power Adapter is seated Firmly to the power outlet.Photobucket


PhotobucketThis bulb stands for checking the modem lights after performing a step or procedure.


Question Mark Pictures, Images and Photos
***How if im done with the Procedures (above) but the Power Light is still OFF?



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MOTOROLA 2210: STATUS OF THE LIGHTS

ANSWER:
"You must work first for the ETHERNET light before INTERNET and ACTIVITY.Because you have to establish a solid connection between your modem and your PC,through ETHERNET cable, before you can access the Internet."

HOW TO TROUBLESHOOT FOR EACH LIGHT.

If one of this lights are OFF on your Modem,just click the image and it will direct you to a page that will instruct you how to work on it and Establish Solid Green Light.You must follow the sequence.



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MOTOROLA 2210


Before you proceed to any troubleshooting steps, you must ensure first that the DSL modem and DSL cables are set up correctly.Before getting into Bypassing the Cables, it is much advisable to check on the LIGHTS first on your Modem.
Through checking for the status of the lights, you can identify what the problem is like No Sync, No Surf, and more.

For Motorola 2210, you must have seen five Lights namely,POWER,ETHERNET,DSL,INTERNET AND ACTIVITY.(in order from left to right)

Just Take note that establishing Solid Green Lights means establishing Solid Connection and Everything works properly.If one of the lights is OFF there must be a problem and must provide necessary troubleshooting to it.

Lights on the modem should not be check randomly and proceed with the troubleshooting steps.
Checking for the lights should follow a sequence.
  • POWER
  • DSL
  • ETHERNET
  • INTERNET
  • ACTIVITY
"You should not proceed troubleshooting for the Ethernet light without establishing Solid Green Lights on the DSL Light.


Magnifying Glass Pictures, Images and Photos
If i will tell you the status of the lights on my modem from left to right:
POWER light is ON and solid green; DSL light is ON; ETHERNET light is OFF;
INTERNET light is OFF; ACTIVITY light is OFF.

now, where will you focus first to troubleshoot so as for you to establish a Solid Green Light?

(ANSWER HERE)

VERIFYING THE 2WIRE MODEM

Choose What Type of 2Wire Modem are you using


2Wire 2701HG-B




OTHER 2WIRE MODEMS


Question Mark Pictures, Images and Photos
  • How will i know the Complete Name of my Modem?

VERIFYING THE WESTELL MODEM

Choose What Type of Westell Modem do you have

Westell 6100



Westell 2200



Westell 2100




Westell Versalink 327W


Question Mark Pictures, Images and Photos
  • How will i know the Complete Name of my Modem?

VERIFYING THE NETOPIA MODEM

Choose What Type of Netopia Modem do you have
Netopia 2241

Netopia 3347NWG




Netopia 3347W




Netopia 3346



Question Mark Pictures, Images and Photos
  • How will i know the Complete Name of my Modem?

VERIFYING THE MODEM

Choose what BRAND OF MODEM are you using


Cayman


Others


For customer who's using a MODEM for single computer

(MODEM)

For Customer who has more than one computer connected through the use of a ROUTER




(ROUTER)


Question Mark Pictures, Images and Photos
  • What is a Modem?
  • What is a Router?

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  • What are the supported Modem of at&t?
  • What are the supported Router of at&t?